Vita
Резюме Marketing
26 января 2022 г.Киев
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Профессиональные навыки
Исходный текст
VITA *********
vita.*********************
m
Street Address
Kyiv,Ukraine
Education
State University of
Telecommunications
2017 - 2021
Marketing
Experience
Favorit Sport
2019 - 2020
Customer support specialist
Functional responsibilities:
- response to incoming customer requests (calls, chat, e-mail)
- processing of inquiries / complaints of clients (analysis of responses, feedback with
clients).
Megogo
2020 - 2021
Customer support specialist
Functional responsibilities:
- response to incoming customer requests
- solving customer issues
- transfer of information to other departments
Evo (Prom)
2021 -
Account manager assistants
Functional responsibilities:
-helping clients with starting a business
-creating a marketing plan, check letters, writing key inquiries for customers, comparison with
leaders, analysis of competitors
-keeping records of work performed
Other Info
Skills
Zendesk, Jira, CRM, HTML and CSS basic skills,
work experience with Canva and Tilda
Interest
SPORTS, TRAVELING, MOVIES
Languages
English- B1, Russian- fluently, Ukrainian-fluently
Others
Sociability, punctuality, stress resistance,
creative approach to solving tasks, diligence,
energetic,
teamwork skills, ability to learn quickly