ACADEMIC BACKGROUND
University of Gabes Tunisia
Bachelor Degree in English literature,
languages and civilization 2013
Specialized in Language and civilization and
international communication.
Germany Dresden University
Communication Training August 2014
3-month intensive program for communication and
public speaking program.
EXPERIENCES
HR Cluster Govenment ****************-Present
Front Office Agent
Hilton from ****************
This is the placement where I am actually working as HR
Government Relation In charge. Duties included
Managing Emloyees QIDs Food Handllers Certificates and
Hamad Cards well cooperating with Governmental
organizations and internal departments to ensure that we
provide the requested tasks on time.
In this work place i started as operator after that i have
been promoted to Front Desk Agent according to
my strong communication skills . There i learned how to
collaborate with other departments and Front
office colleagues . I have make a good progress in terms of
providing guest luxury service . and contribute to
the hotel rank in social media and TripAdvisor
Reservation Agent
Lastminute.com from 2013 to 2015
Corporate with international flights companies and Hotels
to provide the best guest travel experience
PERSONAL SUMMARY
SKILLS
Proficient in government procedure
and labor procedure
Fluent in Arabic, English, and French
Excellent communication skills and
computer, team building and
teamwork
CONTACT INFO
Address: Doha Qatar
Phone: +97455904101
Email: **********************
Nationality : Tunisian
linkedin Scan Code
PERSONAL REFERENCES
Burhan Aldhamen
Hotel Manger in Hilton
Phone: +9745016*002
Elhadi Saleh
PRO Supervisor,Kempinski
Phone: +974331336*1
******* Eljed
G O V E R N M E N T R E L A T I O N S P R O
I am a Cluster PRO responsible for company and team legal document well cooperating with
hotel departments and government institution .