Резюме Project Manager

Romaniuk *****

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Kiev

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https://www.linkedin.com/in/deni

Skills

English, Upper Intermediate

Communication

Analytical approach

Organized

Responsible

Self Motivated

Experience

Zlodei.team

Project Manager

Management of 4 projects, their maintenance, and improvement.
Organization of the development of new projects.
Working with in-house and remote designers, developers, etc.
Drawing up documentation, setting technical specifications.
Preparation of financial statements.
Domains and project`s mirrors management.
Work in GitLab, hosting, domain registrars, HTML, CSS, various preprocessors,
Figma, Photoshop, Google Docs, Table.

Zlodei.team

Client support manager

Processing incoming user requests in the online chat.
Registration and transmission of financial and technical requests for further
solutions.
Working with payment systems, checking transactions.
Olark, Zendesk, Trello, Slack.

Nebesna Krinitsa

Sales manager

Working with a cold customer base.
Presentation of the company's services for further sale.
Working with 1C, MS Office.

Evoplay

Customer Support Manager

Processing incoming user requests in the online chat.
Receiving incoming calls.
Helping clients with technical difficulties.
Processing objections to maintaining customer loyalty.
Working with MS Office, Jira, HipChat, 3CX Phone System.

About me

Предпочтения в работе

I spend my free time on books, music, and friends.

I am inspired by business literature, about corporate culture (how to "Deliver
happiness. The path to profit, passion, and purpose"), negotiations (like
"Everything can be discussed"), as well as project management (PMBOK).

Education

Kiev National University of

Trade and Economics, Kyiv

Recreation and Tourism, Tourism

08/20************

01/20************

09/20************

03/20************

2018 - 2020

Project Manager