Резюме Менеджер з продажу, по роботі з клієнтами зі знанням польської/англійської 28 июня

S K I L L S

P R O F I L E

I am an enthusiastic, self-motivated, responsible
and hard working person. I have good
interpersonal skills, I am an excellent team worker
and I am willing to develop new skills.I am able to
work well under pressure and adhere to strict
deadlines. I have a high level of confidentiality
and enjoy working with people

E X P E R I E N C E

E D U C A T I O N

Tischner European University (2014- 2015)

Apllied Linguistics

Pedagogical University of Krakow (2015 - at
now)
Tourism and recreation

Language knowledge: Polish-C1,

Ukrainian -native, Russian - native,
English- B2+ cambridge certificate FCE,
Spanish- B1)

Software: ProHOTT,Expedia,Trans.eu,

Kompas, Ratatu
Event planning
Presentation skills
Multitasking

Customer assistant, Krakow ( Armatis lc – 2017 - 2018 )
Cheking customers credit score.
Maintain weekly reports on customer inquiries. Provide basic
and accurate information via phone/email.
Scheduling customers orders into operation
systems.
Managing incoming calls.

Office and Customer Specialist, Krakow ('Ingvar Sp z
o.o. November 2017- at now)
Supervising of contracts.
Prepare documentation and reports on routine customer
correspondence for future reference purpose. 
Update calendars and schedule meetings. Checking 
promptness of delivery. Sending the delivery lists 
Contact with subcontractors. Checking 
the quality of work. 
Issuing of commercial invoices and credit notes
Desk duties , paper work. 

 
Hotel receptionist, Wieliczka (2016) 
Completed procedures and bookings. 
Handle customers complaints, provide appropriate 
solution. 
Identifying customers needs to achieve satisfaction 

K O R C H M A R 

O K S A N A