Resume Customer Service

joshua john ********

roofer

Profile

Experienced telephone communications professional with a strong
background in customer service. Proven ability to effectively
communicate and resolve issues in a timely manner. Skilled in
multitasking and managing high call volumes. Dedicated and reliable
worker, committed to delivering excellent service. Seeking a position
as a roofer to utilize my skills and contribute to the success of a team.
i also have worked in deliverys dealing with cash & valubles, in other
jobs too like festivals kitchens & bar work all cleaning & highgine.

always have the approval as a top preformer in alsmost every job ive
been in. im commited to making life good for everyone on the job & my
life.

Employment History

Telephone Communications at Thomas Cook, larbert

April 2013 — November 2015

Worked as a telephone communications representative at Thomas
Cook, where I handled customer inquiries and provided assistance
over the phone. Demonstrated strong communication skills and the
ability to multitask in a fast-paced environment. Assisted customers
with booking travel arrangements, resolving issues, and answering
questions.

labouber roofing at huge's , grangemouth

January 2012 — April 2012

i worked several months patching & fixing roofs with a team of 3.

also a little experince in chimmneys.

greating customers in a friendly & in good manner.

dealing with expensive equipment bluilding trust with my enployers &
customers. 

delivery driver at manzi, strathaven

February 2023 — December 2024

delivering goods on time 

handling expensive good's 

dealing with cash & card payments 

handing out receipts & invoices 

building good relationships with customers & clients 

overall great customer care 

bar staff & kitchen staff at imde , uk 

June 2019 — January 2020

Details

strathaven
south lanarkshire
Show contacts --

+447949227662

********************** (mailto:**********************)

Date / Place of birth

**********
glasgow 

Nationality

British

Driving licence

uk full drivers license

Skills

Customer Service

Communication Skills

Multitasking

Call Volumes

Excellent Service

Languages

English 

• Collaborated with the kitchen staff to ensure a smooth and 

efficient food and drink service

• Supervised new bar staff on menu items, customer service, and 

safety protocols

• Collaborated with the kitchen staff to ensure the timely delivery of 

food orders and drinks

Education

standard, high school, east killbride

August 2010 — December 2012

all A's in 

maths - A

English -A

history-A

science -A

music -A

sports -A