Ostap *****

Gmail:

******************** (mailto:********************)

Phone:
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Instagram:
@Ostap_*****

About me:

I am a positive, hardworking, responsible person, I always want to reach the highest, I am not afraid
to open and work in new areas. I will be happy to work and learn something new with you.

Education:

Bachelor

Lviv Polytechnic national university

2019 – present

Faculty of Economics

Professional Skills

:

Time Management

Quick Thinking

Creativity

Team work

Communication

Adaptability

Problem-solving

Willingness to learn

Multitasking

Experience:

1.Call center at home (assistant manager)

09/20************

The company was engaged in warning people about their money debts. My responsibilities were:

 to conduct correct telephone conversations;
 advice on how to repay the debt;
 reaching an agreement with the client.

2

HD STUDIO (System Administrator)

03/2019 – 07/2019

My responsibilities were:

- Receiving calls from users;

- Scheduling of incoming calls and e-mail;

- Solve some common problems related to basic user services; 

- Basic analysis of the situation on the first line of support and presentation of its results to 

management and other employees; 

 - Perform well-formalized tasks not related to technical support.

-Download the finished material 

and send the results to the customer 

 
3

Translations Order Manager (manager)

09/ 2020 - 011/2020

The company checked the content for AIR - is an international Media-Tech company that creates 
advanced products for the development of influencers and brands, the official certified partner of 
YouTube. My responsibilities were:

-Process incoming applications for video translation, dubbing and editing 

-Provide prompt communication between freelancers and customers 

-Accept source codes from customers 

-Communicate and set tasks for freelancers 

4.Lifecell (customer service specialist) 

12/2020 – 05/2021 

I worked in Lviv providing various services to lifecell clients. 

Languages: 

Ukrainian - native speaker 

Russian – very good command 

English – highly proficient 

 
Hobbies: 

 
Football, reading books, walking, learning something new and interesting sometimes I love bowling