Резюме Receptionist

Sofiia *******

Date and place of birth:
Age / Height / Weight:
No. Passport / Expiry:
Phone number(s):
E-mail:

**********, Ukraine
32 / 169 / 60
PU294564 / **********
Показать контакты /+96550443248

********************* (mailto:*********************)

Work experience

October 2020 – present
Receptionist, masseuse, Private chiropractor’s clinic, Khmelnitsky
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Receiving visitors by greeting, welcoming, directing and announcing them
appropriately.

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Answering incoming phone calls.

- Accurately document and maintain client records and necessary department

paperwork in a timely manner.

- Clean, organize, and maintain work area and disinfect after treatment.
- Communicate with patients about their medical histories, problem and pain and

answer patient’s questions and concerns.

- Perform therapeutic massage in a variety of modalities to the soft tissues and joints to

provide treatment for medical conditions and injuries.

July *****************
Cabin crew member, Kuwait Airways, Kuwait
-

Provide outstanding VIP customer service to all passengers to ensure passengers end cabin
safety.

-

Comply with company policies and federal regulations.

-

Attended training sessions in customer service, conflict resolution techniques and safety
procedures to remain current on new requirements and procedures.

-

Ensured that communication was shared promptly between the flight deck and the cabin 
crew. 

- 

Ensured controlled flight environment by responding to disruptive passengers per FAA and 
federal guidelines. 

- 

Demonstrated and clearly explained safety processes and emergency procedures to 
passengers before takeoff . 

- 

 Attended training in customer service, conflict resolution techniques, and safety procedures 
to remain current on new requirements and procedures. 

 
May ***************** 
Tailor, Armonia, Khmelnitsky 
- 

 Defining technical specifications for the garments and being knowledgeable about fabrics, 
patterns, shapes. 

- 

Using specialized equipment such as sewing machines and irons. 

- 

Organizing and maintaining fabrics, trims, and other materials. 

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Selecting and testing different fabrics, making samples out of cheaper fabrics in order to 
check the design and fit before cutting an expensive fabric. 

- 

Draft, drape and translate designs from concept to delivery. 

- 

Attending fashion shows for obtaining more knowledge on the latest trends and techniques in 
fashion designing, reviewing fashion magazines for obtaining more intricate knowledge on 
the same.
 

August ********************
Social worker, Khmelnitsky center of social services for families and children 
- 

Data collecting, analyzing, observing and organizing information on cases depend on 
responsible covered area. 

- 

Establish/create procedure to help the client enhance their total well-being and cope with their 
circumstances.

- 

Support clients in receiving fundamental needs like social services, food stamps, medical, 
services and child welfare. 

- 

Maintaining accurate records and preparing reports. 

- 

Participating in training, supervising and meetings.
 

Education and Credentials 

 
Certification and Training: 
 

- 

Certified in medical massage with acupressure and basics of reflexotherapy 

- 

FAA-Certified Flight Attendant 

- 

Certified in First Aid 

- 

Certified in First Class Promotional Service Course 
Khmelnitsky National University, Faculty of Technology and Design, master’s degree in 
technology and production shoe and leather goods 
 

Language spoken

 
Ukrainian/Russian – native 
English – fluent 
Arabic – beginner 
 

Qualifications 

- Experience of computing: MS Office, AutoCAD, Julivi 3D CLO 
- Believe I have strong communication skills, able to provide outstanding customer 

service, good problem solver, have solid experience in handling issues with clients. 

- Can work under pressure, but usually try to use my management skills and to avoid 

emergencies. 

Hobbies and interests 

Among my interests I can name psychology, drawing, sewing, reading, cycling, listening 
music, playing piano and learning Arabic language. 
 
 

I confirm that the information is real and updated - **********