Adam

****

Date of birth: 11/5/99

Nationality: Ukrainian

Gender Male

(***************

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t.me/jczbx (http://t.me/jczbx)

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About me: Experienced copywriter and project manager with a demonstrated history of

working in the civic & social organization industry. Skilled in Nonprofit Organizations,

Analytical Skills, Project Management, Design, Sales, Audio Visual media production,

Communication and Media. Strong media and communication professional with a

Bachelor's degree focused in International Affairs and Public Relations.

9/17 – 6/21 – 1 Universitetska str., Lviv, Ukraine

BACHELOR OF INTERNATIONAL RELATIONS – Ivan Franko National University of Lviv

Foreign Languages (English, German, Arabic),

Public Relations

Country Studies

Diplomatic Etiquette

European Law

International Relations and World Politics

Negotiations and Mediation

7/20 – 8/20 – Odesa

FRONT DESK RECEPTIONIST – PHARMBILLS

Worked for the American company HOCS (a company that specialises in the provision of IT services). The main task was

to work with existing clients: communication with clients, issuing tickets for solving equipment malfunctions and

sending them to the technical department for further work. Also, the work consisted of scheduling work for the

technicians and answering emails.

10/19 – 2/20 – Lviv

CUSTOMER EXPERIENCE MANAGER – WEBHELP

creating and managing tickets

answering to emails and calls

assisting existing clients

working with complaints and conflicts

Webhelp.com (http://Webhelp.com)

Lviv, Ukraine

Job-related skills

managing projects, accepting responsibility

self-esteem, motivation and goal setting

being patient and respecting myself by respecting other people

organizational effectiveness and leadership

Microsoft Word

Microsoft Excel

Microsoft Office

Final Cut

Adobe (Adobe Photoshop, Adobe Lightroom,

Adobe Premiere, Adobe Bridge, Adobe)

Microsoft Powerpoint

Google Drive

UI Design (Figma)

Outlook

Google Docs

Skype

LinkedIn

Design/UX

Soft skills

Communication & presentation skills

prioritization of tasks and multitasking

Time Management

Empowermen

t of others

Leadership and management skills

Public Speaking and Public Relations

EDUCATION AND TRAINING

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WORK EXPERIENCE

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JOB-RELATED SKILLS

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DIGITAL SKILLS

Hard Skills

Project planning

Task Scheduler

Copywriting

Event Management

Risk Management

Media

management

Problem solving

Photo- videography

Traits

Teamwork spirit

Reliable and Responsible

Patience

Decisive

Adaptable and an excellent interpersonal

communicator

Strong Work Ethic

Organizational and planning skills

Good listener and communicator

Motiv

ated

13/3/18 – 2/4/18 – NGO "Young Diplomacy" I Lviv

Diplomacy School

gaining practical knowledge

listening to lectures from foreign diplomats

sharing thoughts and ideas

16/7/19 – 19/7/19 – Yerevan, Armenia

RAU Summer School

Over the course of four days, we examined various aspects of Eurasian integration, discussed new approaches to

studying and understanding Eurasian integration processes and the prospects for interaction between the European

Union and the Eurasian Economic Union, EU experience in the context of the digital economy of the EAEU, and the

potential for political and energy cooperation between the EU and the EAEU.

18/1/21 – 22/1/21 – Online

School of Practical Diplomacy I NGO "Young Diplomacy"

I participated in the lectures and discussions on the

following topics

:

Analytical documents and their features

Analitycs and crytical thinking

Role of leadership in diplomacy

Diplomatic etiquette and protocole of middle eastern countries and japan

Features of diplomatic translation

11/20 – CURRENT

Coordinator

Ukrainian Volunteer Service I Kyiv

coordinate local volunteers

communicate with various organizations and engage them to work together

manage volunteer events and projects

8/20 – CURRENT

Copywriter

Birthright Armenia I Online

conducting research in multiple languages

writing texts for websites about culture and history

proofreading and editing of existing texts

all tasks are done online

CONFERENCES AND SEMINARS

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VOLUNTEERING

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2/20 – 7/20

IGE Team Member

NGO "AIESEC" I Lviv

- finding companies and employers

- negotiating with them in order to apply IGEs for an internship

- managing and updating the database of potential clients

- signing contracts and mediating

5/17 – 9/17

Social Media Manager

NGO "Foundation of Regional Initiatives" I Lviv

Blogging

Organizing events and projects

Social Media Management

12/15 – 8/16

Event manager

International Committee of the Red Cross I Kharkiv

Work with documentation

Managing branding and communication

Liaising and negotiating with vendors

Negotiating sponsorship deals

12/16 – 6/17

Member of the Youth Culture and Leisure team

Kharkiv Youth CIty Council

organization and tasks of cultural institutions operating in the city

organizing cultural events to educate local youth

cooperating with Kharkiv City Council and fundraising

20/11/17 – 21/11/17

Coordinator of the project SMART I NGO "Young Diplomacy"

conducting the project

being responsible for interaction with speakers

social media management

21/4/18 – 22/4/18

Coordinator of the "Stylus - Debate School" Project I NGO "Young Diplomacy"

meeting members of the event

promotion organising

content marketing

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SOCIAL AND POLITICAL ACTIVITIES

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PROJECTS

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Driving Licence: B

Communication and interpersonal skills

taking part in different projects gave me the ability to get on well with people easily

team work: I have worked in various types of teams from research teams to international NGO committees.

mediating skills: I worked on the borders between young people, youth trainers, youth policy and researchers.

intercultural skills: I am experienced at working in a European and Asian dimension, both interacting with

European and Asian

youth

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Mother tongue(s): UKRAINIAN

RUSSIAN

ARMENIAN

Other language(s):

UNDERSTANDING

SPEAKING

WRITING

Listening

Reading

Spoken production

Spoken interaction

ARABIC

A1

A1

A2

A2

A1

GERMAN

B1

B1

B1

B1

A2

ENGLISH

C2

C2

C2

C2

C2

SPANISH

B1

B1

A2

A2

A2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

COMMUNICATION AND INTERPERSONAL SKILLS

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LANGUAGE SKILLS

DRIVING LICENCE