Faith Oghale
Resume Customer Service
7 July 2020y.Vinnytsia Oblast
- Education—
- Work experiencedoes not matter
- Job typeany
- Work typeany
Professional skills
Original text
Faith brodrick
Dachna Street, House **********. Vinnytsia City, Ukraine, ******************0 •+380 Show contacts • **************************
Professional Summary
Highly motivated and creative customer service professional with 2 years experience in helping customers while ensuring that sales goals are met. Hands on experience in dealing with customers both to their satisfaction and that of the company’s . Track record of exceeding customer service goals in compliance with company rules and regulations. A friendly and helpful individual who can handle all kinds of situations effectively.
Skills
Excellent customer service skills, attentiveness,information retention in dealing with clients. Excellent leadership and organizational skills Great web and social skills Computer Proficiency: Google drive, Microsoft Office, Slack, Zendesk, CRM. |
Work History
Online ESL ************** to Current
Skyeng- Online
Helping pupils improve their listening, speaking, reading and writing skills via individual and group sessions.
Teach English online via skype to children, young adults and adults from Asia,Russia and other parts of the world by using lesson flow provided by company
Organizing and running specialist courses
Checking and assessing pupils work
Regularly attend online teachers training to improve class room delivery to students.
Customer Service Repre******************* to 04/2019
Memcrab – Vinnitsya, Ukraine
Prepare products or service reports by collecting and analyzing customer information .
Contributed to team effort by accomplishing related results as needed
Managed large amounts of incoming mails.
Provided primary customer support to internal and external customers in fast-paced environment.
Identify and accessed customers needs to achieve satisfaction.
Communicated professionally with colleagues, freelancers and clients.
Adapted to new applications and maintained knowledge of current technologies.
Virtual Assistant/Administrator *************
Enop Concept International Limited – Lekki, Lagos, Nigeria.
Responding to emails and phone calls
booking and arranging travel, transport and accommodation
organizing events and conferences
Create presentations as assigned
Provided customer service as first point of contact.
Education
TEFL-TESOL CERTIFICATION (40 HOUR ELEMENTARY TESOL COURSE) - TEFL-TESOL Academy June 2018
Junior Specialist Certificate: Urology, 2018
Vinnytsia National Pirogov Medical University - Vinnytsia, Vinnyts'ka oblast
Doctor of Medicine: Medicine and Surgery, 2016
Vinnytsya National Memorial Medical University – Vinnitsya, Vinnyts’ka Oblast
Secondary School Leaving Certificate, 2008: Sciences
Evangel college Lagos, Nigeria.