Ekaterina Vladimirovna
Резюме Stewardess
26 января 2020 г.Киев
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CURRICULUM VITAE
NAME: SURNAME: DATE OF BIRTH : AGE : MARITAL STATUS: SEX: NATIONALITY : ADDRESS: CELL PHONE: E-MAIL: | EKATERINA ********* ********** 25 SINGLE FEMALE Russian 350058,183/2, Stavropolskaya str ., ap. 86, Krasnodar, Russia ******************************** (mailto:********************************) |
RUSSIAN PASPORT: FOREIGN PASPORT: VALID TILL: SCHENGEN VISA: | ********** 728761794 ********** Yes |
WORK EXPERIENCE: | April ****************** MY «Cadet V» Duties: elaboration of onboard documentary. Full set up of brand-new boat. Handling interior housekeeping, laundry duties. Provisioning and cooking for the guests and crew. Serving food and drinks. Organizing parties and formal events. Orders procedures. Flower arranging. Concierge duties when required. January **************** F&B Supervisor Marriott Hotel Krasnaya Polyana Duties: training and developing personnel. Managing schedule. Handling guests complaints. Inventory rotation and update. Sommelier service. November ****************** F&B Supervisor Four Points by Sheraton Krasnodar Duties: project start-up. Hiring, training and developing talented personnel. Establishing targets, schedules, policies and procedures. Managing day-to-day operations within highest standards. Handling guests complaints. Banquet managing. Maintaining safety and sanitation standards. Rotating and updating inventories. April *************** 2nd stewardess MY “Legenda” Duties: food and drink service, including silver service, wine service, bar tending, interior cleaning and laundry duties, cabin preparation, flower arranging, organizing parties and similar events for guests. Rotating and updating inventory, orders procedures. October ******************* Assistant waitress Cruise line “Oceania Cruises” and “Regent Seven Seas” ( Apollo group company) Duties: greeting guests, giving an advice and describing dishes, accepting orders, serving food and drinks, cleaning working areas. September ****************** Waitress Restaurant “Stefano”, Krasnodar, Russia Duties: greeting guests, giving an advice and describing dishes, accepting orders, serving guests, delivering the check and accepting payment, handling complaints. September ************** English Teacher Educational Centre “Selena”, Krasnodar, Russia Duties: carrying out-group and individual lessons in English to students in creative manner, preparing education plans. Meeting and interacting with parents, giving necessary information about students` progress. Helping students to develop their creativity, motivating to learn English by using modern technologies. Restaurant in Premier Hotel (4*), Krasnodar, Russia May 2013 – August 2014 Waitress Duties: Greeting guests, serving food and drinks, cleaning bars, tables and work areas, taking orders, delivering the check and accepting payment. Providing high-level service for guests, making them feel comfortable. |
EDUCATION | Kuban State University (Krasnodar, Russia). Foreign languages department, Bachelor degree in linguistics. (2012-2016) |
LANGUAGE SKILLS PROFESSIONAL SKILLS | Russian- mother tongue English- fluent (Advanced) Providing immaculate and efficient service Fully knowledgeable about service procedures and standards Service according to decorum rules Set up and decoration skills; floristics Good time management and ability to work under pressure |
OTHER SKILLS | MS Office - Word, Excel, Power Point, Outlook Valid Driving License Language courses in Swan Training Institute (Ireland) Volunteer experience in Sochi 2014 (Olympic Games) |
PERSONAL CHARACTERISTICS QUALIFICATIONS | Hard-working, responsible, honest, energetic, ambitious, accustomed to think and make decisions in a multitasking environment, creative, outgoing and sociable. I like travelling, making different handmade things. Prefer active and healthy lifestyle. Silver Service Courses (2017) Luxury Hospitality Service Specialist ( Luxury Hospitality Academy 2017) Restaurant Manager certificate Level 2 Food Hygiene and Safety for Catering (2018) Public Health Training for Restaurant (2016) WSET Level 2 Award Wine and Spirits (2018) Maritime Tune up Training ( MedAire) STCW 95 Basic Training Current ENG1 Navigational Watch Rating Certificate |
References:
ADDITIONAL INFORMATION ABOUT PREVIOUS EMPLOYERS ( ADDRESS, TEL / FAX / TLX / E-MAIL, SKYPE, CONTACT PERSON ) |
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