Resume Customer Support

Professional skills

• Accounting
• Communication skills
• English
• Excel
• Management
• Polish
• Russian
• Spanish
• Support
• Ukrainian
• Microsoft Office
• Manager
• Statistic
• UX
• Reviewer
• ORM
• Booking
• Writing
• Teamwork
• Communication

Original text

PERSONAL INFORMATION	IVANNA IVANIVNA ***********
	Sichovych **************, Sytryj, Lviv
	+0 Show contacts
	*************************
	Gender Female Date of birth ********** Nationality Ukrainian
EDUCATION AND TRAINING

********** – ********** Tourism technician

• ••Master D, Lisbon (Portugal)

• ••Introduction of Tourism

• ••Organization of Travel Agencies

• ••Service Quality

• ••Booking Management

********** – ********** Bachelor of accounting

• ••Polytechnic University in Lviv (Ukraine)

• ••Accounting

• ••Economy

• ••Statistics

WORK EXPERIENCE

********** - ********** Senior content reviewer

• ••Concentrix

********** – ********** Senior Process Executive Data

• •• Cognizant

15/1**************021 Customer Support for Russian and English Market

• ••Sitel

*************/03/2020 Manager

Hotel Casual Butique

• ••Restaurant Dom 47

11/**************/2019 Waitress

Group Multifood

• ••Restaurant Delidelux

*************/11/2017 Manager group Fullest

• ••Em Alta na Baixa

• ••La Vita e Bella

*************/04/2015 Manager

• ••O Cadete Restourant in Lisbon

**************/09/2013 Waitress

• ••Restaurant Bellalisa Elevador

• ••Customer service

********** – ********** Waitress

• ••Restaurant Palacio Belmonte in Lisbon

• ••Customer service

• ••Collaboration in the organization of events and dinners

********** – ********** Waitress

• ••Restaurant,,Siga la Vaca,, , in Lisbon

• ••Customer service

********** – ********** Waitress

• ••Ice Eat

• ••Customer service

********** – ********** Waitress

• ••Restaurant Liberius in Almeirim

• ••Customer service

PERSONAL SKILLS AND COMPETENCES

Communications skills Good communication skills, teamwork and problem solving.

Organizational skill Leadership, coordination skill, excellent organizer, high attention to details.

Technical skills Good knowledge of Microsoft Office, Word.