Resume Customer Support representative

Anton Nolan

Cell Phone: +4917669420333
E-mail:

Show contacts

Profile Summary
Experienced professional in data analysis, project management, military affairs, and logistics
with a proven track record of leading projects and teams of 6 to 50 team members over a
span of more than 3 years. Years of experience in identifying new opportunities and
translating ideas into real projects, products, or functionalities across various domains,
including data and business analysis, logistics, development, project and product
management, as well as import-export business.

Education

Bachelor's Degree 1993 - 1997
National Polytechnic University Lviv (Military Academy "Lviv Polytechnic")
Major: International Information
Specialization: Data Analysis and Forecasting of Economic and Socio-Political Processes

Specialist (Master's Degree) 1997 - 1998
National Polytechnic University Lviv (Military Academy "Lviv Polytechnic")
Major: International Relations
Country: Ukraine

Professional Experience

Currently I am expanding my expertise through a Data Analytics Program with Masterschool.
Here is a 14 month programme, 12 month career training plus 2 months of internship.
I am learning to proficiently use tools such as Excel/Google Sheets, Python, R, Tableau, SQL,
Power BI, and AI assistance like ChatGPT, preparing to dive deep into the endless possibilities for
self-improvement in this field.

Letter and Parcel Carrier, Deutsche Post AG, Hamburg-Harburg, Germany
(April 19, ***************, 2024)
Delivery of letters and parcels, ensuring timely and accurate delivery to specified addresses.
Management and organization of mail and parcels to maximize delivery efficiency.
Providing excellent customer service, handling inquiries and concerns with professionalism.

Ukrainian Army (May ********************)
Senior Officer, Analytical Department (SOF)
Comprehensive preparation and implementation of measures to capture and maintain
tactical and strategic initiative in the operational area of the assigned unit.

Project Manager, Abica International Inc., Toronto, Canada
(April ********************, Remote Work)
Presentation of projects, procurement, and delivery plans.

Collection, processing, analysis, and further systematization of data for executing multi-stage
strategic scenarios within the chosen industry.
Compilation of technical specifications and business documentation for projects.
Management of logistics from EU (Spain) to Canada and Ukraine, including customs
clearance.
Selection and management of the team, ensuring efficient collaboration and task allocation.
Risk management and project tracking to ensure timely completion and quality standards.

Ukrainian Army (March *****************)
Senior Officer, Analytical Department (SOF)
Comprehensive preparation and implementation of measures to capture and maintain
tactical and strategic initiative in the operational area of the assigned unit.

Project Director/Owner, LLC 'HD MOTO Ukraine', Kiev/Mykolaiv, Ukraine
(June *******************)
From concept to operational business, recruitment of investments, and team assembly.
Development of new products, logistics management, and implementation of import
operations.
Establishment of marketing and sales, successful project completion.

Project Director/Managing Director, LLC 'AGM Ukraine', Kiev, Ukraine
(July *****************)
Customer relations, presentations, and meetings.
Organization of import processes and management of project objectives, budget, and
schedules.
Task allocation and team motivation, identification and mitigation of risks.
Monitoring of production orders and maintenance of project documentation.

Certificates
Foundations of Project Management 2022
Google
Certificate Link
( (https://www.coursera.org/account/accomplishments/certificate/YCSSJS4JVLL9)

https://www.coursera.org/account/accomplishments/certificate/YCSSJS4JVLL9 (https://www.coursera.org/account/accomplishments/certificate/YCSSJS4JVLL9)

)

Google Data Analytics Professional Certificate - in progress

Languages

English - Advanced (Speaking, Writing, Reading, Listening)
German - Basic Knowledge
Spanish - Basic Knowledge
Ukrainian - Native
Russian - Native

Hobbies/Interests
Yoga, meditation, reading, freediving, learning yacht sailing.