Resume Customer Service

Hanna Ushchapovska

H U M A N R E S O U R C E W I T H A C C O U N T S K I L L S

PERSONAL SUMMARY

I am a professional and
experienced Customer Service
Representative with over 3 years in
the field of handling various multi-
national clients.

SKILLS & ABILITIES

I am fluent in English,
Polish,Russian, Ukrainian and
beginning in Spanish.
I have good interpersonal skills.

CONTACT DETAILS

Cell:+ Show contacts
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Palmas 2, Playa del Carmen, QROO
State, Mexico 77710

- Assists English, Polish, Russian speaking customers
- Addresses questions and complaints regarding products

- Monitors customer satisfaction surveys quarterly
- Make balance sheet
- Prepare financial report
- Assist the HR team with daily tasks
- Prepare all documents for legal work

HR manager / Accounter

ZUH Poland (2018-2021)

WORK EXPERIENCE

I am interested in learning new languages and traveling. In my free time, I
run marathons, draw, read, cook, and do volunteer work for various
charities.

Im ready to start work in Playa del Carmen from right now. I have residence
temporal in Mexico. My Spanish is getting better every day, I have regularly
my Spanish classe. I have experience in driving car in Mexico. I will be so
happy to join your team.

INTERESTS AND HOBBIES

University of Economics in Krakow 2018

Master of Investment consulting 

ACADEMIC HISTORY

Pedagogical University in Kharkov 2015

Bachelor of economical theory