Ashutosh Ashok
Resume Logistic Manager – 15 000 грн.
20 December 2020y.Zaporizhia (relocation to another city available)
- Education—
- Work experiencedoes not matter
- Job typeany
- Work typefull day
Objective: I'm a very reliable, dependable, friendly person who takes great pride in helping people. I go above and beyond for people and I'm a team player. In the previous job, I was customer support, then trained to become a Logistic Manager. I'd love to help you accomplish the things you need done and be on your team.
Work experience
- –
Intelenet Global Services
Senior Customer Service Executive. • Handle all inbound issue resolution for DoorDash’s partner merchants, customers, and dashers worldwide while maintaining an outstanding experience in every interaction.
• Address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting by email, phone, or social media with professionalism in a timely manner.
• Develop deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes.
• Demonstrate effective communication skills and relationship-building. - –
CaratLane Trading Private Limited
Senior Sales Officer. • Conversion of hot leads & eventually closing the sale - online/offline, with help of online response team.
• Distributing the inbound chats to respective team members and monitor the quality of interaction.
• Guide sales team - to make warm leads into hot leads.
• Converse with hot leads over a call to understand the actual requirements.
• Orders received through the website to be processed and ensure that money came in coordinate with accounts till the product gets delivered - coordinate with logistics, order section, etc.
• Be a bridge between the online team & showroom.
• Pass on appointments to the showroom team and keep a tab on the results.
• Development of brand awareness & online reputation.
• Weekly updation of leads in social & website into the master database with help of CRM team.
• Ensure quality of images that are visible online.
. - –
Harding Retail
Shop Attendant. • Provide the guest with an unforgettable, exciting vacation shopping experience
• Participate in the team effort by contributing ideas, identifying areas for improvement, and respecting opinions.
• Support the Manager to implement business strategies to increase revenue.
• Supervise visual presentation standards and promotion events according to established guidelines and amend as necessary.
. - –
Navrang Jewellers L.L.C
Sales Executive. • Assisting customers interested in purchasing Diamonds and Gold Jewellery.
• Leading and training other members of the team.
• Furnishing MIS reports of stock and sales to Management daily.
• Ensuring customer satisfaction in terms of pricing, quality, and timely order delivery. - –
Diamonds Factory
CRM. • Handling customer’s complaints and inquiries adhere to all company policies, procedures, and business ethics codes and ensure that they are communicated and implemented within the team.
• Advancing the company's strategic positioning with key accounts and strategically important geographies.
• Identifying and monitoring the performance of competitors in the market place.
• Maintaining a database of all jewelry exports and sales.
. - –
Deutsche Bank
Team Lead. • Interacting with clients regularly to gain feedback on quality & service effectiveness.
• Managing staff levels to ensure that key targets are always achieved.
• Maintaining strong and cordial relationships internally with Implementation Managers and Senior Managers.
• Identifying and monitoring the performance of competitors in the market place.
• Providing excellent customer service to designated accounts.
Education
- –Mumbai University
Bachelor in Commerce.