Luis G. ****
Odessa Ukraine
+380 Show contacts
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I am an experienced manager with a solid theoretical background with 7 years of studies in
organizations and HR, always improving, learning and willing to go further in my professional
and personal development. During my 6 years as a manager, I have acquired experience in
evaluating HR needs in the company, recruiting, training, team management, team
development, purchases, sales, customer service, etc.
Key Skills:
- Analyze the workplace’s needs and create a team in accordance with it, Recruiting and
Training.
- Developing sales
- English & Spanish Proficiency - Advanced & Native
- Communication and negotiations
- Creation of technical documentation/instructions
- Training, team building, team engagement, career development
Work Experience:
Freelance copywriting. 2016- Currently
Writing content for different websites in English and Spanish.
scientific topics, health, marketing, IT, blogs.
Unit Manager
in Dublin, Camile Thai Ireland. March *******************,
● Job activities
- Recruiting and training of new staff
- Control of purchases and waste
- Sales management
- Team leading
- General maintenance of the branch
- Communicating with the marketing department to develop sales
- Improving customer service
● Achievements
- Increased in average 25% of the sales per week (target 15%)
- Created a strong team capable of managing by themselves all the areas of the restaurant
- Decreased labor costs in 4-6% per week, without neglecting customer service.
Psychologist
, C.I.I.P. Centro de Intervencion Integral Psicologica (Spain),August 2016
- October 2019
Job activities
- The first interview to know and understand the needs of a customer
- Create an evaluation and assessment program for each customer
- Diagnostic
- Create an intervention/therapy program based on the results of the assessment
- Communicate properly and efficiently with customers after/during and before the therapy
- Used the most recent psychometric tools and following well based scientific procedures
- Treat adequately the documents and personal information gathered
- Teamwork with other professionals (speech therapists, psychiatrists, doctors, and another
psychologist).
HR Manage
r, ASEGARCE pelota Basca Spain, march 2015 – September 2016
● Job activities
- Sourcing & recruitment
- Assist and determine the company’s needs in personnel
- Contracts, documents, and paperwork
- Assessment of the team performance
● Achievements
- Created a checklist for recruiting exclusively for sport
- Created a checklist to manage players development
Bar manager
, Hotel Benidorm, Spain
May 2010– august 2014
● Job activities
Full recruitment process
Training the new staff
Solving issues with staff and customers
Sales and purchases
● Achievements
- increasing of sales +10%
- Decreasing the cost of labor and products
Education:
● UNED Pamplona Spain
Bachelor’s degree in
Psychology, emphasis in clinical psychology and psychology of
organizations and HR.
● EDNyD Spain
Master’s degree in
Management and Human Resources.
● VIU Universidad Internacional de Valencia, Spain
Official master degree in special needs in education and early attention (based in
neuropsychology)
● VIU Universidad Internacional de Valencia, Spain
Official master degree in health/clinical psychology
Additional training & courses:
Accounts and wastage procedures for restaurants
New tools in recruitment (Uned-synergy, Pamplona)
Recruitments tools as Bezimply, IQ accounts, HR manager
English advanced
Spanish native