Resume Sales Manager

Professional skills

• Amadeus
• AWS
• Business
• CIPA
• Consultant
• Design
• Excel
• Galileo
• GSM
• HR
• Lua
• Management
• Networking
• Project management
• Sales
• Scala
• Sensu
• Shell
• Strategy
• Support

Original text

Marina *******

+4367763128639 Show contacts

Personal statement

Highly skilled Corporate Sales Manager with over 8 years experience in sales and business development across various industries. Proven leadership skills involving managing and motivating others to achieve objectives. Self-driven, pro-active, organised individual with honed skills in customer relationship management, consistently exceeding expectation. Excellent time management, communication and organisational skills. A positive team player extensively experienced in working closely with people from different background and cultures. Energetic, driven and committed to succeed to build outstanding relationships with customers and drive overall revenue growth.

Work Experience

Corporate Sales Manager, Artstroy group

04/2017 – 06/2019

Responsibilities & Achievements

Exploring new sales opportunities locally and internationally
Creating the database of potential business partners and clients and investors
Preparing lists of companies to contact by region for building partnerships and negotiating business deals
Finding a decision maker in its appointed company for negotiation of new deals
Monitoring the processes before and after the finalization of each deal
Presenting the Company to partners and clients by email, phone and b2b meetings
Monitoring the implementation of already concluded contractual relations
Representing the Company at exhibitions and industry events
Revising terms of contracts with the assistance of a Sales Manager and lawyers
Exploring all possibilities for market penetration and presenting them to the Marketing and Sales Director
Initiating and conducting conference video calls with both local and international partners, clients and investors several times a week

Business Development Expert, R&C Globe
03/20************
Responsibilities & Achievements
As a Business Development Expert at R&C Globe I am involved in high-level strategy development and I am responsible for maintaining strong relationship with key contacts in existing accounts, as well as developing new contacts and relationship.
I apply my sound understanding of project management principles and expertise to participate directly in many detailed technical and commercial bid evaluations for several downstream oil and gas projects of magnitude.
In order to stay a leading, innovative and high-quality EPC-expert, I participate actively in international research and projects development in the field of Oil & Gas, Energy, Construction and Concessions.
I collect, analyze measure and assess data on competitors; customer profile identified potential markets and factors affecting demand on facility management, logistic and recruitment services.

Represent the company and cultivate business relationships
Researching organizations and individuals to identify new projects and potential clients
Contacting potential clients and key individuals to establish rapport and set up meetings
Establish and maintain effective working relationships with potential customers
Develop and implement creative, engaging marketing plans
Researching and contacting suppliers for best offers
Participate in business meetings, trade shows and local events to reinforce the company's brand in the market
Participating in developing proposals, quotes and tender offers

Key clients: Shell, Exxon Mobil, Nippon Shokubai, Enel, Endesa, Lukoil, Technip, Sices, E.on energy, Enel Viesgo, Edipower, Tirreno Power, Amec Foster Wheeler Saipem, Jacobs etc

Current projects:
-********* – in progress
Construction of the petrochemical refinery LUKOIL NEFTOCHIM located in Bourgas (Bourgas, BULGARIA) No. staff managed 3000 people.
-********* - in progress
Development and construction of “Tempa Rossa Oil & Gas Treatment” in Italy, for Maire Technimont

Business Travel Consultant, Diversity Travel
04/20************
Responsibilities & Achievements
The main focus of my role is to provide exceptional travel solutions to a select portfolio of existing clients within the Charity, not-for-profit and Education sector in the UK and abroad.
Using my extended travel knowledge to design special itineraries to often very remote parts of the world
Meeting and exceeding personal objectives in line with company KPIs and account SLAs
Managing team product knowledge on airline suppliers
Managing travel requirements for leading UK and global charity organizations
Offering the best choice of routes using personal travel knowledge, Amadeus and Galileo travel reservation systems and internal company travel systems
Working with Business Account Managers to maximize opportunities and pass on relevant leads
Working closely with Ticketing and Finance to ensure tickets are issued accurately and efficiently
Problem solving when difficulties arrived both with the clients expectations and the implementation of what have been proposed
Achievements: I have an excellent relationship with my manager and my colleagues in the team. I make a considerable and positive contribution to my department. I regularly hit my targets whilst ensuring clients are thrilled with their interactions with me.

Client Specialist, Etihad Airways
04/20************
Responsibilities & Achievements
Handle calls and escalations on a first call resolution basis, to deliver exceptional customer service
Optimize revenue opportunities where appropriate whilst delivering tailored and remarkable service
Comply with set standards of customer service for inbound and outbound calls across markets in order to ensure customer confidence, satisfaction and loyalty
Complete and provide fortnightly reports Team Leader to highlight staff to be coached, training needs and feedback
Achieve performance targets to ensure contribution to overall objectives ( e.g. Global Revenue/ Service level/ Complaints/ Waivers/ Conversion rate targets)
Proactively perform a wide range of assigned and emerging activities to ensure compliance with the established standards and procedures and high level of customer service
Training new recruits and existing employees on updates to procedures and changes to company policy
Working various shift patterns to ensure cover for the rest of the team & the departmental needs
Achievements: Hit most of my targets each month, my call volume and client feedback was the best in the department for two years.

Business Development Account Manager, Rentalcars.com
09/20************
Responsibilities & Achievements
Focusing on business development in the Eastern Europe and the Baltic States for the world`s largest car rental broker - sister company of Booking.com
Identifying and developing new business opportunities to drive commercial growth and achieve set revenue targets reporting to Head of Account Management
Using knowledge of the market and competitors, identifying and developing the company`s unique selling proposition and differentiation
Account management and developing of existing key accounts including sales performance reviews, identification of growth opportunities and contract negotiating
Ensure area and own market`s booking sales and conversion targets are met and exceeded through the development of new business, and by increasing the sales from key existing partnerships
Training new members of staff
Representing the business at the conferences, trade fairs and networking events. Some of my clients: Aeroflot and Transaero Airlines, Pososhok.ru, Greitai.lt, Zigzag.lt, Novaturas, Tez-tour.
Achievements: Hit most of my targets each month, my call volume and client feedback was the best in the team for several months.

Bilingual Sales Agent, Rentalcars.com
02/20************
Responsibilities & Achievements
Fast paced outbound and inbound sales
Converting general enquiries into new leads and referrals for the business
Selling to many different markets globally
Meeting a wide range of KPI`s including: outbound calls, inbound calls, referral sales, call quality, customer satisfaction
Implementation of solutions from point of offer to point of conclusion
Building relationships with clients by maintaining rapport and proficient and knowledgeable communications
Taking part in departmental consultation to develop our products in line with issues at point of sale
Achievements: I performed well in this position and by regularly hitting my targets secured enough support to allow me to progress to a better role in the company.

Legal Secretary , Motor Insurers` Bureau of the Republic of Lithuania
06/20************
Responsibilities & Achievements
Managing the secretarial duties in a busy solicitors office
Overseeing the co-ordination and implementation of legal administrative procedures
Ensuring efficiency and compliance with legislation when handling case files and processing internal and external requests

Qualifications

Mykolas Romeris University

2005 - 2009

Undergraduate degree

Batchelor of Laws (First)