Resume Customer Support Specialist – 700 $

RESUME

Personal info

Name:

******* Karunanidhi

Date of birth: 07

th

May 1986

Place of birth: Chennai, India

Marital status: Un-married

Address: New no: 17 First floor, Thiruvengadam Street, West Mambalam, City: Chennai,
India Pin Code: 600033

Mobile: +91- Show contacts

Email:

******************* (mailto:*******************)

Education Details

From June ****************** Diploma in Computer Hardware Maintenance & Networking
Engineering at Bharat Sevak Samaj

http://www.bssexaminations.in/ (http://www.bssexaminations.in/)

From July ***************** Bachelor of Computer Science at Himalayan University

http://www.himalayanuniversity.com/ (http://www.himalayanuniversity.com/)

From June 2007 – To June 2009 DIPLOMA IN HOTEL MANAGEMENT & CATERING
TECHNOLOGY, at Annamalai University (http://www.annamalaiuniversity.ac.in/dde/)

http://www.annamalaiuniversity.ac.in/dde/ (http://www.annamalaiuniversity.ac.in/dde/)

From July 2005 –To April 2007 Senior secondary Schooling education at The National
Institute of Open Schooling

http://www.nos.org (http://www.nos.org/)

From June 1995 – To April 2005 Secondary Schooling education at The National Institute of
Open Schooling

http://www.nos.org (http://www.nos.org/)

Work Experience Details

From May 2013 – until now Overseas Sales Manager at VASA SINGH TRADING COMPANY
LTD (INDIA)

Responsibilities & Duties : -

Performs sales activities on major accounts and negotiates sales 

price anddiscounts in consultation with

[CEO]. Manages personnel and develops sales and sales support staff.

Reviews progress of sales roles throughout the company.

Accurately forecasts annual, quarterly and monthly revenue streams.

Develops specific plans to ensure revenue growth in all company's products.

Provides quarterly results assessments of sales staff's productivity.

Coordinates proper company resources to ensure efficient and stable sales results.

Formulates all sales policies, practices and procedures. 

Assists sales personnel in establishing personal contact with decision-makers.

Collaborates with [Chinese Manufacturing factory & Traders] to develop sales strategies to improve 
market share in all product lines.

Interprets short- and long-term effects on sales strategies in operating profit.

Educates sales team by establishing programs/seminars in the areas of new account sales and growth, 
sales

Of emerging products and multi-product sales, profitability, improved presentation strategies, 
competitive

Strategies, proper use and level of sales support, management of expenses and business/financial 
issues on Contracts. 

Online Sales Activities

Identify, contact and recruit potential clients 

Prepare sales presentations 

Modify sales materials and strategies to suit each client’s needs 

Promote advertising and marketing materials and strategies 

Create and maintain client accounts 

Products Online sales in the ecommerce websites management are: - Tools, Content creator, Photos 
and video editing, shipment tracking and fixing price. 

From April 2012 – To April 2013 Front Office Manager at SRI KRISHNAN RESIDENCY
(INDIA) 

Responsibilities & Duties: - 

To welcome all guests in a hospitable and efficient manner. 

• To ensure Front Office Department operates within the brand guidelines. 
• To ensure a consistently high level of customer care is delivered at all times. 

• To ensure efficient check in, check out, room account settlements are performed to the 

brand Requirements. 
• Adhere to the hotel’s cash handling procedures. 
• To ensure hotel revenue in all areas is maximized at all times. 
• To assist with reservations as required. 
• To ensure high quality communication is in place in the hotel. 

• Assist in the training of new employees when required. 

• Protect guest and associate security by never revealing any personal information, room 

numbers, 

Addresses, telephone numbers etc. unless authorized by General Manager. 

• Understand the Hotel’s Fire and Safety procedures. To undergo training in all fire and
Security measures every quarter. 
 

 • Ensure the cleanliness and neatness of the Front Desk, Guest Internet Station and back 

offices. 
• Hand over any relevant information with necessary departments and associate. 
• Read and initial bulletin board daily to keep updated on all current

information. Attend

departmental meetings. Familiarize with the daily activities and meetings that are being 

held in the hotel.

• Have a thorough knowledge of the hotel telephone systems, Vingcard key 
system. Know who to report hardware and software problems.

From August ********************** Computer Network Maintenance Technician at 
CHANDRA SYSTEM (INDIA) 

Responsibilities & Duties : - 

The computer and network maintenance technician is responsible for 

supporting the organization’s computing and telecommunication network operations and procedures. 
The technician works within a team environment to support telephone systems, which includes 
installation of cabling and phones, maintenance of the phone switch and voice mail, and customer 
service activities. The position is responsible for peripheral equipment, networks, communications 
equipment, and providing support for users’ software and hardware needs.

Note: - I started to work after completion of senior secondary schooling. 

Language Abilities: English, French,

Hindi, Tamil and Telugu. 

French - Diplôme d’Etudes en Langue Française (DELF) Level A1 completed

English- International English Language Testing System (IELTS) over all band 5 

Projects: - On site in China & Malaysia. The Duration of my stay in aboard is eight Months. 

(Period 2014-2015) 

Our company use the Original Equipment Manufacturer (OEM) those are Fast-moving 
consumer goods (FMCG) in the Electronic products. 

My Job is to supervise in OEM products such as Projectors, 3D Glasses, and Communication 
devices, LED Lights on household and commercial uses, Robotics equipment’s and 
Computer accessories. So I got Familiar with these products. 

 I will cooperate with quality analyst team in the factory to get the output as per the 
International Standard given by Restriction of Hazardous Substances (ROHS), European 
Conformity CE or EC and Federal Communications Commission (FCC). 

The Final step to monitor the Export and shipment process as per the client’s requirements.

Skills

Software knowledge: 

ADOBE PHOTOSHOP (CS3), CORELDRAW (13), ULEAD VIDEO & AUDIO EDITING (12.0) 
MICRO SOFT WORD, EXCEL, POWER POINT & BILLING SOFTWARE.

Other skills: 

Sales & Marketing, International trade, Computer assembling & Troubleshooting, English 
Typing Skill, Frequency analysis & programming for Two Way Radio, Marine Radio, 
Electronics product analysis and Aviation computer system and Electronics with Mechanics 
Troubleshooting.

Interests: chess, music, yoga, meditation and Reading Informative Technology books. 

Driving License: Four wheeler and two wheeler. 

All the information above declared truly by ******* Karunanidhi.

Date:

Signature: