Александр
Resume Sales Manager
13 March 2018y.Kiev
- Educationhigher
- Work experiencemore than 5 years
- Job typeconstant
- Work typefull day
Objective: Seeking a full time position as a Sales Manager in a company, where I could apply my vast international sales experience along with ability to deliver significant results.
Professional skills
Earned "Top Credit Card Sales Associate of the Year" award.
Successfully managed to upsell deluxe suites an average of over 100% more than most of team members.
Developed and adapted new credit card marketing/strategy, trained staff, which increased distribution of the financial instruments by more than 300% in the entire fleet across a year and enhanced business with Bank of America.
Contributed individually by up to 62% to achievement of the team's credit cards sales' goal every month, which had a considerable impact on setting new higher fleet targets.
Increased sales and revenue by engaging Spanish, Portuguese and German speaking high-value customers during specific seasons.
Increased enrollment in the Loyalty Program "Crown & Anchor Society" on board by more than 50%
Successfully managed to lead the ship to the highest ratings for the Loyalty Program Satisfaction in the entire fleet for five consecutive months.
Earned a reputation as hardworking and results-driven sales professional who thrives in a challenging, fast-paced environment.
Work experience
- –
Royal Caribbean Ltd. (Miami, FL, USA)
Cruise Sales Consultant. • Focusing on reaching up to M monthly sales revenue targets.
• Frequent strategic planning for promoting/selling the Company's cruise brands to the clients from the USA, Canada, Europe, Central/South America, Australia, Asia, etc.
• Promoting and distributing financial instruments such as Royal Caribbean Bank of America visa credit cards.
• Generated more than M in cruise sales in less than two years with excellent margins.
• Successfully managed to upsell deluxe suites an average of over 100% more than most of team members.
• Developed and adapted new credit card marketing strategy,which increased distribution of the financial instruments by more than 300% in the entire fleet across a year and enhanced business with Bank of America.
• Contributed individually by up to 62% to achievement of the team’s credit cards sales’ goal every month.
• Had a considerable impact on setting Company’s new higher targets by achieving the best results in sales. - –
Royal Caribbean Ltd. (Miami, FL, USA)
Loyalty Ambasasador.
• Managed the Loyalty Program “Crown & Anchor Society” (C&A) as its principal leading advocate on board.
• Had direct responsibility for meeting/exceeding C&A Satisfaction KPIs, the execution of C&A on-board offers, the adherence to the Company’s brand standards “Gold Anchor Standards” regarding the Loyalty Program.
• Promoted and distributed financial instruments such as Royal Caribbean Bank of America visa credit cards.
• Promoted cruise brands/itineraries/vessels/shore excursions to C&A members, selected prospects and encouraged to make an appointment with Future Cruises/Shore Excursions Sales teams.
• Flagged shortcomings and service failures related to the C&A Loyalty Program to respective manager or senior leadership level as needed, including Miami Head Office.
• Regularly achieved and exceeded monthly Loyalty Program Satisfaction KPIs. - –
Royal Caribbean Ltd. (Miami, FL, USA)
Youth Activities Specialist.
• Created and hosted kids/teens’ TV shows/activities.
• Drove on-board revenue by creating/promoting late-night youth activities.
• Worked closely with Youth/Cruise Activities Managers on promo-events for increasing Crew
Welfare revenue.
• Performed the duties of Shore Excursions Sales Associ. - –
USEC/ICCP
International Recruitment Consultant.
• Identified and developed business relationship with key accounts.
• Advocated and promoted ICCP in universities, conducted public presentations.
• Developed and adapted “Bring 3 friends” promotion.
• Sourced suitable candidates for the program, maintained business communication with U.S. employers.
• Interviewed ICCP candidates by evaluating job skills and competence of the English language.
• Assisted in processing U.S. J1 Visa and coached for an interview in the U.S. Embassy. - –
United Nations
Youth Development Consultant.
• Study and analysis of the national methodological modules and programs for coaches/participants used at that time in the national medical, social and educational services on: prevention of HIV, prevention of unwanted pregnancy, prevention of substance abuse.
• Distributed methodological modules, development responsibilities and workload among youth.
• Hired coaches and conducted trainings/seminars among college/university students.
• Completed the methodological guidebook together with the experts from the United Nations and the Ministry of Healthcare of Ukraine. - –
YMCA pf Greater New York
Camp Counselor. • Worked with individual campers through directing activities throughout the day.
• Drove the camp revenue (for charitable purposes) by promoting/selling/hosting a variety of family activities.
• Developed and adapted the activity “YMCA Family Barbecue Friday”, which increased the camp’s sales and revenue by 15% across the summer.
Education
higher
- –
English Language/Foreign Literature; Ukrainian Language/Ukrainian Literature.
Professional development
Marketing and Sales Course (Miami, FL, USA)Additional information
Language ability:
английский (эксперт), немецкий (продвинутый), испанский (продвинутый), португальский (средний), русский (родной).